Last updated: [Insert Date]
Welcome to Scale House (“we,” “us,” “our”). By accessing or using scalehouse.io, our digital products, our services, or any content we provide, you (“you,” “the user,” “the client”) agree to be bound by the following Terms & Conditions.
If you do not agree, please do not use our website or services.
1. SERVICES OFFERED
Scale House provides AI-driven business consulting, digital infrastructure implementation, team training, automation, and related services. We may modify, expand, or discontinue services at any time.
Some services require contracts, NDAs, SOWs, or payment agreements outside of these Terms.
2. USE OF THE WEBSITE
You agree not to use scalehouse.io for any unlawful, harmful, or disruptive activity, including but not limited to:
- Attempting to access restricted data
- Distributing malware or malicious code
- Scraping or attempting to reverse engineer our site
- Copying proprietary frameworks or assets without permission
We reserve the right to restrict or terminate access if misuse is detected.
3. INTELLECTUAL PROPERTY
All content on this website — including frameworks, visuals, copy, downloadable materials, trainings, systems, and proprietary methods — is owned by Scale House.
You may not:
- Copy or reproduce content
- Sell or distribute materials
- Repurpose frameworks for commercial use
- Use our branding, media, copy, or proprietary methodologies without permission
Your purchase of a product or service does not grant transfer of ownership unless explicitly stated.
4. CLIENT RELATIONSHIP & EXPECTATIONS
When you book a service, training, audit, or implementation package, you agree to:
- Provide accurate information
- Complete required forms or onboarding
- Maintain communication
- Respect timelines and deliverables mutually agreed upon
Scale House reserves the right to decline or terminate client engagements if communication becomes abusive, fraudulent, or non-cooperative.
5. PAYMENTS & BILLING
Unless otherwise stated:
- All payments are due upfront
- Payment plans (if available) must be completed in full
- Missed payments may suspend service delivery
- Refunds follow our Refund Policy
For custom projects, additional agreements may outline milestones, late fees, and scope.
6. DIGITAL PRODUCTS & AI TOOLS
Any downloadable or AI-powered product—including templates, prompts, playbooks, custom GPTs, calculators, scripts, or training materials—is licensed for personal or internal business use only.
You may not:
- Resell
- White-label
- Redistribute
- Share access publicly
Violations may result in revoked access or legal action.
7. DISCLAIMER OF RESULTS
Scale House provides powerful strategy, AI tools, and automations—but outcomes depend on your implementation, team, market conditions, and consistency.
We do not guarantee:
- Specific revenue numbers
- Timeline-based business outcomes
- Increased profitability
- New clients or traffic
We guide. You execute. Results vary by business.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
Scale House is not liable for:
- Lost revenue or profits
- Business interruptions
- Data loss
- Any direct, indirect, or incidental damages from using our site or services
If liability is ever imposed, it shall not exceed the amount paid for services rendered.
9. THIRD-PARTY TOOLS & INTEGRATIONS
Our services may involve using tools like:
- GoHighLevel
- Airtable
- Notion
- Zapier
- HeyGen
- OpenAI
- Google Workspace
- Meta Ads, TikTok Ads, YouTube Ads, etc.
You are responsible for maintaining your own accounts, billing, and passwords for these tools.
Scale House is not liable for outages, data issues, or changes made by third-party platforms.
10. CANCELLATION POLICY
If you need to cancel a service, you may do so by contacting us at support@scalehouse.io.
Depending on the service purchased, cancellation terms may vary.
Custom projects, consulting retainers, and AI infrastructure builds generally cannot be canceled once work has begun.
11. TERMINATION OF SERVICE
We may suspend or terminate your access if:
- Payments are delinquent
- You violate these Terms
- You misuse intellectual property
- You act abusively toward staff or contractors
Upon termination, no refunds will be issued for completed or partially completed work.
12. PRIVACY & DATA
Your use of this site is governed by our Privacy Policy, which explains:
- Data collected
- How it’s used
- How it’s stored
- How you can request changes or deletion
Please review the Privacy Policy for full details.
13. GOVERNING LAW
These Terms are governed by the laws of the United States and the State of [Insert State], without regard to conflicts of law.
Any disputes shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.
14. CHANGES TO TERMS
We may update or revise these Terms at any time.
When updated, the “Last updated” date will change.
Continuing to use our site means you accept the updated Terms.
15. CONTACT INFORMATION
If you have questions about these Terms, contact:
Scale House
Email: support@scalehouse.io
Website: https://scalehouse.io